Knowledgebase : Troubleshooting > WhiteSmoke 2012 for Mac
1. Go to System Preferences> Security & Privacy 2. Click the lock icon to make changes 3. In General tab, under "Allow applications downloaded from:" choose "Anywhere" 4. Click on the following link: http://get.whitesmoke.com/WhiteSmoke_Mac_Client.pk...
To take a screenshot of an error, please do one of the following: 1. Command-Shift-3: Take a screenshot of the screen, and save it as a file on the desktop 2. Command-Shift-4, then select an area: Take a screenshot of an area and save it as a file o...
Please try the following instructions to correct the issue you are experiencing: 1. Open Notepad or Word, enter text and then COPY it by highlighting it and clicking the Ctrl+C on your keyboard. Now open WhiteSmoke and PASTE the text by clicking the...
Note: There is currently a compatibility issue with Mac OS 10.9 (Mavericks) and WhiteSmoke 2012. The F2 shortcut functionality is currently unresponsive on that version; we are working hard to address this issue as soon as possible. Please follow th...