Knowledgebase: Payments and Refunds
WhiteSmoke Refund Policy
Posted by on 2011-11-15 02:38 PM

A full refund of the amount actually paid to WhiteSmoke will be granted to a customer who requested such cancellation in writing by email to billing@whitesmoke.com, provided that such cancellation is made not later than 7 days as of the date on which the relevant License/service was purchased. Any refund will be made according to the original payment method of the relevant customer.

For more information please read our full policy at http://www.whitesmoke.com/cancellation.html